John Toms, co-owner of Canberra-based joinery About Kitchens, knew there was something special about Unimac from the very first time he met them in 2011.
“We were looking into CNC technology, and got a referral from another business colleague to have a look at the Woodtron machines,” Mr Toms recalled.
“Very shortly after we got in touch with Unimac, their sales director Steve Hoareau made the effort to travel from Sydney to Canberra to personally meet us and assess our needs.
“Steve set the standard that day – and Unimac have lived up to it ever since.
“When you call Unimac for after-sales service, you speak to someone senior within an hour and they make the effort – not excuses – to ensure your needs are met.
“On one occasion they even flew a technician from Melbourne to Canberra, because they know how much it means to our business to stay in production.”
Since purchasing their first Woodtron machine, About Kitchens has grown its headcount from 7 to 30 and has the ability to embrace a “wide variance” of work.
“There’s no chance whatsoever that our business would have grown this quickly, if not for the Woodtron machines,” Mr Toms said.
Looking for the right wood manufacturing solution for your business? Contact us to have an obligation-free chat with the Unimac Machinery team.